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3 May 2022

Full-Time Assistant Director, Financial Aid

Bridgewater State University – Posted by BridgewaterSU Bridgewater, Massachusetts, United States

Job Description

Assistant Director, Financial Aid

Department Summary:

From Bridgewater State University’s inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian, and other students of color. BSU’s institutional values, the work of the President’s Special Task Force on Racial Justice, and leadership of the Leading for Change Higher Education Diversity Consortium underscore the campus’ commitment to racial equity and other forms of social justice.

The missions of the Financial Aid office are to assist students and families in navigating the world of Higher Education and the costs associated with obtaining a degree. Successful candidates will be staff members that can work with their colleagues to help meet the mission of the Financial Aid office in serving and supporting our racially and ethnically diverse campus community.

Position Summary:

The Assistant Director is a member of the Financial Aid Department residing within the Office of Financial Aid. The Financial Aid Assistant Director reports to the Director of Financial Aid and has the primary responsibilities of educating students about the process of financing their education while supporting the mission of the university. The Assistant Director will administer financial aid awards and will be involved in other areas of financial aid administration, including compliance with state and federal regulations. This position will have a primary emphasis on the counseling of students and their families.

SUPERVISION RECEIVED: The Assistant Director shall work under the direct supervision of the AVP of Student Financial Assistance & Enrollment Management

SUPERVISION EXERCISED: N/A

This is an APA position and is subject to the terms of that union agreement.

Tour of Duty: Monday – Friday, 8:30 – 5:00(Evening and weekend hours may be required)(Saturday and Sundays as days off)

COVID-19 Vaccination Requirement This position must comply with the University Covid-19 Attestation requirement. All employees must be fully vaccinated and complete the Covid-19 Attestation upon hire.

Medical or Religious ExemptionsAn employee may request an exemption to the vaccination requirement based on the existence of medical contraindication to vaccination. In addition, an employee may request an exemption to the vaccination requirement based on a sincere religious belief. In both cases, an employee will be required to submit documentation to support the request for an exemption. Employees who secure an exemption may be required to take additional precautions in the workplace and will be required to participate in weekly COVID-19 testing through the university’s Wellness Center.

Position Type: APA Professional

Essential Duties:

• Delivers exemplary customer service to prospective and continuing students and families in planning and coordinating the funding of their education.

• Manage a dedicated caseload, providing students and their families with individualized counseling in all aspects of the financial aid process, including federal verification, alternative financing, and responsible debt management

• Provide regular outreach and follow-up to students on outstanding items such as incomplete or missing loan applications, financial aid forms, and other documents required for packaging

• Determine financial aid eligibility of students based on institutional, state, and federal regulations

• Perform regular file reviews to ensure compliance with institutional, state, and federal regulations; adjust student aid packages and adjust funds based on changes to students’ enrollment statuses

• Exercise discretion and demonstrate strong professional judgment when making decisions in special or complex circumstances; seek assistance from the Director and, when appropriate, provide recommendations to best resolve these cases

• Remain current on all institutional, state, and federal regulations; participate in regular training and professional development on best practices to ensure compliance

• Assist the Director with other projects as needed

Required Qualifications:

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.· Bachelor’s Degree· Experience with and knowledge of the structure, practices, and procedures of college student financial aid programs· Experience in service of racial equity (e.g. mentorship of racially minoritized students; service on committees; advising student organizations that represent racially minoritized groups or social justice causes)· Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion· Ability to communicate appropriately and professionally, both verbally and in writing, with a diverse student body, faculty, and staff.· Strong presentation, interpersonal, networking, and organizational skills· Strong organizational, multitasking, and time-management skills· Attention to detail· Ability to take initiative· Ability to contribute in a team environment· Demonstrated ability to work independently, meet deadlines· Takes responsibility to accomplish job assignments within reasonable deadlines· Experience and comfortability with using multiple computer systems

Preferred Qualifications:

• Linguistic proficiency in Spanish, Cape Verdean Creole and/or French.

• Experience working in a diverse and inclusive team environment

• Experiences in office management/administration, including principals, practices and techniques of supervision

Work Environment:

Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcm.maxient.com%2Freportingform.php%3FBridgewaterStateUniv%26layout_id%3D18&data=04%7C01%7CHRICHARDSGAY%40bridgew.edu%7Cae02968cb954465a33ee08d97c70c24d%7C48ec3bf8d1654eabbbeef8d5307f46e1%7C0%7C0%7C637677645998136535%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EVfCi7aR57zPQiGhKaSVgRxnTXX5NBrxzf4N1lS3VfQ%3D&reserved=0

Special Conditions for Eligibility:

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.

This position is not eligible for H-1B sponsorship.

COVID-19 Vaccination Requirement This position must comply with the University Covid-19 Attestation requirement. All employees must be fully vaccinated and complete the Covid-19 Attestation upon hire.

Medical or Religious ExemptionsAn employee may request an exemption to the vaccination requirement based on the existence of medical contraindication to vaccination. In addition, an employee may request an exemption to the vaccination requirement based on a sincere religious belief. In both cases, an employee will be required to submit documentation to support the request for an exemption. Employees who secure an exemption may be required to take additional precautions in the workplace and will be required to participate in weekly COVID-19 testing through the university’s Wellness Center.

Salary Range: $55,000-$60,000

Posting Number: S00780P

Open Date: 04/28/2022

Close Date: 5/29/2022

Open Until Filled: No

Special Instructions to Applicants:

Please note the following information is required to complete your application for this position:

a minimum of one (1) employment history entry.

a minimum of three (3) professional reference entries.

Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.

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Job Types: Full-Time.

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