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23 Aug 2023

Full-Time Annual Fund and Stewardship Coordinator

San Diego Natural History Museum – Posted by kmitchell@sdnhm.org San Diego, California, United States

Job Description

Love nature? Then you’re going to love The Nat.  

The San Diego Natural History Museum is seeking an Annual Fund and Stewardship Coordinator whose attention to detail and commitment to donor stewardship will help the philanthropy team raise funds to support our mission to preserve nature and biodiversity in this amazing place we call home.

This position is responsible for coordinating all gift processing activities, managing the Annual Fund, organizing donor stewardship events, and supporting the fundraising team. The successful candidate must demonstrate superb attention to detail and strong writing and project management skills. This position reports to the Director of Philanthropy.

Principal duties and responsibilities:
1. Coordinate all gift processing activities- 35%
  • Processes all donations daily (gift entry, acknowledgments, and donor recognition) via Altru; works closely with Database Administrator to ensure accurate entry of gift information.
  • Produces thank you letters and manages the acknowledgment process; works closely with Development Officers and program staff to ensure accurate, personalized, and timely acknowledgments.
  • Prepares and sends weekly gift reports and donor call list reports to Director of Philanthropy and Development Officers.
  • Organizes all gift information for the physical and cloud-based donor files.
  • Tracks outstanding pledges and monitor pledge payment activity and reminders.
  • Updates constituent records, including e-mail addresses, address changes, relationships, attributes, etc. as new information is received from donors.
  • Tracks donor recognition names and requirements; helps track that all donor signage and printed materials are accurate and updated online and in the Museum.
  • Recommends updates for policies and procedures related to gift processing activities.
2. Plan, design, and implement the Annual Fund- 35%
  • Plans, organizes, and implements the Museum’s annual fund program, including traditional mail and digital giving activities, with the goal of acquiring new donors and ensuring donor retention.
  • Writes all annual fund pieces, including appeals and thank you letters (direct mail and digital).
  • Coordinates appeal focus and content with fundraising team management and program area managers.
  • Works with the Database Administrator to segment and track all mailings via Altru. Tracks successes and challenges and makes recommendations for improvement.
  • Works closely with the Communications team as needed to produce creative and successful traditional mail packages, digital campaigns, and other materials.
  • Works with outside vendors to facilitate the production and mailing of print pieces and other items.
  • Manages digital giving content and online giving options.
  • Manages recurring giving program, including staff giving via payroll deductions.
  • Manages the annual fund budget of revenue and expenses.
  • Works with Museum staff to create opportunities for giving within the Museum, including donation boxes and round-up options.
  • Creates and sends annual tax summaries for donors.
  • Tracks national annual fund and online giving trends and makes recommendations.
  • Attends regular meetings of counterparts at other organizations to stay aware of local trends.
3. Coordinates Donor Stewardship Events- 25%
  • Works with the philanthropy team to plan stewardship events for various donor groups (Leadership Circles, Live Oaks Society, Behind the Scenes Tours, Trips, Receptions).
  • Researches, plans, and executes all aspects of events and trips, both in person at the Museum and in the donor travel program.
  • Reserves dates and spaces on the Museum calendar; creates event work orders and determines vendor needs with the Special Events team.
  • Creates a strategy for invitation lists, including segmentation and customized messaging.
  • Writes invitation text (physical or digital, depending on the event) and works with communications team to design invitation packages as needed.
  • Manages the RSVPs via Altru.
  • Manages check-in/registration the day of the event.
  • Coordinates event thank you letters (post event).
  • Tracks gifts-in-kind (event catering, in coordination with Special Events team).
4. Philanthropy and Museum general support- 5%
  • Assists with in-person and virtual philanthropy and membership events as needed.
  • Assists with other Museum department events as assigned.
  • Actively participates in regular Museum and department meetings.
Your Qualifications:
  • Bachelor’s degree preferred; an equivalent combination of education and experience may be substituted.
  • Two years professional nonprofit fundraising experience.
  • Must have knowledge of gift processing, event planning, and annual fund programs.
  • Constituent Records Management (CRM)/prospect database experience is required, Altru experience preferred.
  • Experience with Microsoft Office software, including Word, SharePoint, Excel, Teams, and Outlook, is required.
  • Record of successful experience in activities requiring customer service and/or donor relations.
  • Ability to manage projects: complete concurrent projects accurately and completely within deadlines.
  • Superb attention to detail, strong organization, and time management skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work well independently and within a team environment.

This is a full-time, non-exempt position with benefits such as health insurance, vacation, sick-time, 15 paid holidays, free admission into all of Balboa Park’s museums, and more.

The salary for this position is $23 per hour for a 40-hour per week schedule. This position is required to work on site in Balboa Park no less than four days per week, with the option to work remotely one day per week.

A little more about us.  

The San Diego Natural History Museum (The Nat) was founded by amateur naturalists in 1874 and has played a major role in the conversation of our region. Having recently completed a strategic plan, The Nat is looking forward to an exciting new era as it approaches its 150th anniversary, focused on innovative audience engagement and an increased role in conservation. sdnat.org

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How to Apply

Ready to apply? Please submit a single PDF file containing your cover letter, resume, and two writing samples that highlight relevant skills to hr@sdnhm.org.

Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 58 days.

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