Full-Time Alameda County STAY FLY Lead Case Manager
Position Title: STAY FLY Program Lead Case Manager
Reports To: Alameda County Law Program Manager
Status: Exempt, Full Time
Location: Alameda County
About Fresh Lifelines for Young adults
Founded in 2000, Fresh Lifelines for Young adults (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. FLY believes that all our children deserve a chance to become more than their past mistakes. FLY’s legal education, leadership training, and mentoring programs motivate and equip young adults to change the course of their lives. We are also committed to helping our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety in our communities and decreases the costs and consequences of crime.
For more information about Fresh Lifelines for Young adults please go to: www.flyprogram.org.
STAY FLY Program Lead Case Manager – Position Summary
The STAY FLY Program Lead Case Manager offers structured support and guidance to young adults while incarcerated at the Juvenile Hall in Alameda County and upon release back into the community. In addition to facilitating law workshops and helping young adults understand the rules of probation, case managers work with young adults to set goals around education, employment, and building life skills, in order to prevent recidivism.
Brief Description of the STAY FLY Program: The STAY FLY Program builds agency and self-advocacy in young adults to decrease justice system involvement and successfully transition back into their communities.
The newly designed FLY TAY Law Program has four parts:
• In & Out of Custody Workshops. Interactive legal education curriculum, including weekly two-hour sessions and key experiential components that provide:
o Self-awareness: Participants will be able to recognize and take ownership of underlying emotions and identify constructive ways to react and integrate them into their lives.
o Social awareness: Participants will develop the knowledge and capacities to display empathy and sensitivity and build relationships with individuals who are different than them.
o Critical problem solving: Participants will be able to weigh and apply evidence when addressing problems and challenges in a thoughtful manner.
o Self-advocacy: Participants will be able to view themselves in the context of larger systems and take action on behalf of themselves, peers, and larger community.
• Case Management & Coaching. Case Management begins in custody and continues as the young adult is released into the community. The Case Manager continues to build on the skills build in the law workshops as they coach the young adult to practice the skills in the community.
• System Collaboration. Participate in community meetings with system partners and collaborate with individual system players.
• Pro-Social Activities. Activities for young adults who are re-integrating into their communities to build pro-social engagement skills.
Facilitate the Law Related Education Program
• Attend/lead mandatory curriculum trainings, as required by Supervisor.
• Lead the planning and facilitation of weekly law workshops.
• Build and maintain stakeholder relationships (i.e. Juvenile Hall staff, probation officers)
• Prepare workshop materials and room each week
• Maintain workshop environment and actively engage young adults in each lesson
• Administer and tabulate young adult’s evaluations and surveys
• Incorporate strategies for recruiting young adults for case management into weekly workshop facilitation
• Track and enter law workshop attendance into ETO database and generate attendance reports as needed
Provide ongoing 1:1 support for young adults at the Juvenile Hall
• Meet with young adults regularly inside Juvenile Hall and provide crisis counseling, mentorship and coaching on an individualized basis
• Support and coach young adults as they prepare for community integration
• Meet with young adult’s Probation Officer to make recommendations around potential services for young adults
• Gauge young adult’s eligibility for case management
Provide ongoing case/crisis management for caseload
• Meet with each young adult on caseload for 2-4 hours per month depending on phase of program
• Provide crisis management and support to clients, as needed. Client issues often include the following: depression, education, employment, family, gangs, homelessness, incarceration, substance abuse, self-esteem, suicide, and violence
• Assist young adults with locating and receiving outside services to address identified needs
• Provide general Programmatic and administrative support
Engage in community meetings/events
• Identify ways to participate and engage in community events and meetings to understand the needs of the community in which the clients live
• Attend and actively participate in regular community meetings, MDT’s, as needed
• Plan and execute group events for out-of-custody young adults on caseload
• Coordinate with Law and Leadership Program staff for cross-program young adults event collaboration opportunities
Qualification and Competency Requirements
Positional Competencies – required for our Case Managers
• Experience and Education: A minimum of three years’ experience working with underserved or disadvantaged young adults is required. Direct service case management experience is preferred. A Bachelor’s degree in a related field is preferred.
• Bilingual: It is a plus for the candidate to be bilingual in English and Spanish. This is preferred but not required.
• Relationship Building: Ability to initiate, develop and maintain trusting relationships in a short period of time with young adults, parents, those representing the juvenile justice system, other key external stakeholders, and FLY volunteers and staff. Possess the passion to energetically promote FLY’s mission/vision and FLY Program components to attract, develop and retain young adults and volunteer participation with FLY.
• Strong Motivating & Communication Skills: Exceptional listening, verbal and written communication skills with all young adults and internal/external stakeholders, including: active listening with young adults while pushing them to change and shift their behaviors; timely and professional follow-through with phone calls and email correspondence; and the ability to effectively present information in a clear and concise manner to top management, program staff and community partners.
• Facilitation and Workshop Management: Ability to facilitate law workshops effectively with FLY young adults and actively engage young adults in each lesson.
• Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools.
• Data-Driven Programming: Able to take excellent case notes and log hours/activities with young adults during coaching sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness.
How to ApplyAll interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.
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