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2 Aug 2022

Temporary AIRPORT GREETER SUPERVISOR (3 POSITIONS)

TIFF – Posted by Toronto International Film Festival Toronto, Ontario, Canada

Job Description

AIRPORT GREETER SUPERVISOR (3 POSITIONS)

Contract

Full-time

Festival Services & Event Production

 

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home – TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film. 


TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.  

 

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.


We are currently hiring for the position of:

 

AIRPORT GREETER SUPERVISOR (3 POSITIONS)

Reporting to the Manager, Ground Transportation, the Airport Greeter Supervisor will oversee the guest arrivals at Toronto Pearson International Airport, ensuring passengers connect with their designated ground transportation. This position oversees volunteers and indirectly supervises drivers. This is a customer service role exclusively located at Pearson Airport.

 

RESPONSIBILITIES:

  • Ensure that all guests designated for pick up are greeted by a volunteer, and escorted to their arranged ground transportation
  • Dispatch Festival Drivers and hired limo/taxis from the airport
  • Liaise with Manager, Ground Transportation and Assistants to obtain daily itineraries, and disseminate information, changes, and delays to volunteers and Festival Drivers
  • Supervise the Volunteer Captains and all volunteers working at the airport

 

 

RATE OF PAY:

  • $18.75 /Hourly

 

 CONTRACT DATES:

  • August 22, 2022 to September 18, 2022 (Exact dates and daily schedule will be dependent on the guest arrivals schedule.)

 

MINIMUM REQUIREMENTS:

  • Experience in a high-level customer service role, with a focus in hospitality and/or tourism
  • Experience supervising volunteers
  • Previous live event and/or festival experience
  • Ability to function as an effective team member, demonstrating initiative in a fast-paced, high volume environment, adapting to changing client needs and managing competing priorities.
  • Effective and professional communicator and strong interpersonal skills
  • Fluency in multiple languages considered an asset
  • Knowledge of local traffic routes, roads, hotels, and airports an asset
  • Adaptable to a flexible work schedule including early mornings, evenings, and weekends
  • Reliable transportation to get to and from the airport each day
  • Able to commit to mandatory training in late August, and Festival dates (September 7 – 18)

 

How to Apply

HOW TO SUBMIT & APPLICATION DEADLINE:
  • All applications must be submitted online through TIFF’s Career Centre.
  • Please upload your cover letter and resumé as one PDF, before the deadline of MONDAY, AUGUST 8, 2022. 
  CLOSING: We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas.   Please send any questions via e-mail only to careers@tiff.net.   TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.   If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.  

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: Not Disclosed.

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