Job Description

AMERICANS WITH DISABILITIES ACT COMPLIANCE SPECIALIST
REPORTS TO: Manager, Americans with Disabilities Act Compliance Program
SUMMARY
The Americans with Disabilities Act (ADA) Compliance Specialist is responsible for facilitating the ADA reasonable accommodation process at the company’s office. The position explores and evaluates workplace accommodations that will enable employees and applicants to perform the essential functions of all positions. The incumbent is responsible for comprehensive management of the ADA accommodation lifecycle including: intake, review of medical documentation, review of essential job functions, facilitating the interactive process, absent management, evaluation of return-to-work-accommodations, accommodation determination, follow-up, reporting and tracking. This is a technical position requiring the effective application of company policies to ensure compliance with applicable federal statutes, related polices and collective bargaining agreements.
ESSENTIAL FUNCTIONS
Effectively manages life cycle of assigned accommodation requests to include general administration, comprehensive case management and program compliance with the relevant employment laws and established ADA Compliance Branch service level agreements. Ensures compliance with the Americans with Disabilities Act and Americans with Disabilities Amendments Act (ADAAA), applicable polices and collective bargaining agreement provisions which address employees with medical impairments.
Engages applicants, employees, medical professionals, supervisors, and internal stakeholders to respond to requests for reasonable accommodation. Ensures that the interactive process required by the ADA is performed consistently for all reasonable for all accommodation request submitted to the ADA Compliance Branch. Drafts compliant correspondence to the requestor and all other stakeholders, ensuring the analysis, determination and next steps regarding accommodation requests are clearly delineated.
Facilitates lactation arrangements for nursing mothers returning to work following childbirth. Works with operations and administrative staff to ensure that lactation arrangements, including locations, breaks and pay, are compliant with the Fair Labor Standards Act (FLSA) and applicable collective bargaining agreements. Maintains records of lactation arrangements granted and the terms and conditions of those arrangements.
Considers both the employee’s need for accommodation, requirements under the ADA and the business priorities of the Authority in making accommodation decisions. Evaluates restrictions and accommodation options while considering all applicable policies and collective bargaining agreements. Maintains the confidentiality of all protected health information (PHI).
Works with the Office of Health and Wellness (OHAW) clinical staff to assess the restrictions of employees returning to-duty to determine if and which accommodations must be offered. Assists in managing employee time away from work while ensuring that the Authority’s safety priorities are met.
Facilitates communication with medical providers and Chief Medical Officer to clarify and validate documentation that supports the requests for reasonable accommodation. Ensures that the ADA Compliance Branch delivers compliant and effective reasonable accommodation determinations.
Thoroughly documents, tracks, and maintains accurate records. This includes maintaining the status of all accommodation requests throughout the interactive process. Ensures that ADA and US Department of Labor (DOL) recordkeeping requirements are met for all reasonable accommodation requests.
Facilitates training for the programs and functions of the ADA Compliance Branch to include reasonable accommodation, lactation breaks and ADA job reassignment. Supports the Internal Business Operations (IBOP) priority of promoting a diverse, inclusive, and discrimination-free work environment.
OTHER FUNCTIONS
Facilitates employee ergonomic evaluations.
Stays current on both State and Federal laws and regulations surrounding the ADA and other relevant legislation
Partners with the Job Accommodation Network (JAN) to explore effective accommodation options.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
KNOWLEDGE
Knowledge of laws, legal codes, court precedents, government regulations and executive orders impacting equal employment, occupational health, and selection, including ADA, Family and Medical Leave Act (FMLA), the Health Insurance Portability Accountability Act (HIPAA), DOT the US Federal Transit Administration (FTA), Occupational Safety and Health Act (OSHA), Equal Employment Opportunity Commission (EEOC) and Office of Federal Contract Compliance Programs (OFCCP)
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar
Knowledge of the Authority’s collective bargaining agreements, with the ability to provide interpretations and guidelines and a thorough knowledge of the rules, regulations, and operating procedures of the Authority
Knowledge of principles and processes for providing customer and personal services, including customer needs assessments, quality standards for services, and evaluation of customer satisfaction
Knowledge of the steps and requirements of the ADA interactive process
SKILLS
Skilled in handling multiple tasks concurrently as well as organizing, planning, and prioritizing work and in developing specific goals to accomplish work
Skilled in establishing and maintaining effective and professional working relationships with peers, team members, clients, and strategic partners
Skilled in paying attention to detail, organization and follow-up
Skilled in applying logic and reasoning to identify the strengths and weaknesses of alternative solutions and conclusions, or approaches to problems
Skilled at communicating with all levels of the organization, both orally and in writing
ABILITIES
Ability to interact with employees of all levels of the Authority in an appropriate manner
Ability to concentrate and think strategically
Ability to be available onsite to confer with staff members with whom the incumbent must interact on a daily basis
Ability to review and analyze data and information
Ability to complete assigned tasks/projects in a timely manner
MACHINES, TOOLS, EQUIPMENT, SOFTWARE. AND HARDWARE REQUIRED
Standard Office Equipment (i.e. personal computers, copiers, telephone systems, printers)
Microsoft Office Suite Applications
Enterprise Resource Planning software (i.e. Peoplesoft, SAP) Asset Management Software
Adobe Software eFax/Fax machines
Database user and query software
MINIMUM QUALIFICATIONS
Education
A Bachelor’s degree in Business Administration, Human Resources, or a related field. PLUS, 5 years ADA compliance and Absence management experience.
In lieu of a Bachelor’s degree, a High School Diploma or GED and four (4) additional years of disability compliance, human resources policy administration, employee relations, equal employment opportunity, FMLA, worker’s compensation and/or other absence management experience in a multi-facility employer.

Experience
Five (5) years of disability compliance, human resources policy administration, employee relations, equal employment opportunity, FMLA, worker’s compensation and/or other absence management experience in a multi-facility employer.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Washington DC area. Salaries: 60,000 - 80,000.

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