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14 Jul 2022

Full-Time Account Mgmt – Direct Sales

Andrew.lee@TransUnion.com – Posted by Andrew.lee@TransUnion.com Greenwood Village, Colorado, United States

Job Description

What We’ll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You’ll Bring:

Account Managers are the trusted advisor to our customers, helping ensure customers achieve success with their use of our Resident Quality Management suite of solutions and services.  Account managers are responsible for managing long-term relationships to ensure retention and satisfaction. By leveraging a consultative approach, our AMs work strategically with their customer base to understand their business objectives and provide recommendations on the best approach for leveraging our solutions.  AMs are an integral component of our solutions, and focus on customer satisfaction.

Impact You’ll Make:

Essential Duties and Responsibilities:

  • Develop a complete understanding of the Resident Quality Management suite of products and solutions and working knowledge of the multifamily industry
  • Build and maintain strong relationships that are wide and deep within assigned customer base
  • Onboard and train new customers on the use of our solutions and products
  • Provide monthly reporting on product usage and performance results; conduct detailed analysis to identify opportunities for improvement
  • Conduct business reviews to align strategic priorities, define success metrics, and identify potential opportunities, challenges or issues with current usage of our products
  • Act as liaison between product management and the customer, and escalate critical product issues and opportunities
  • Work collaboratively with Sales team to meet revenue growth goals
  • Identify up sell opportunities to existing customers
  • Performs other duties as assigned by supervisor

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors.  You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities.  Exemption is available to qualified candidates as a reasonable accommodation.     

How to Apply

Please click here.

Job Types: Full-Time. Job Tags: Critical product issues, Resident Quality Management, Strategic priorities, and Success metrics.

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