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18 Oct 2021

Full-Time Account Manager

TrovaTrip – Posted by Samara Portland, Oregon, United States

Job Description

We are looking for an Account Manager to qualify customers (Hosts) to use our Trip Management Platform for planning and selling group travel experiences. You will be accountable for managing and growing a pipeline of Hosts, ensuring smooth trip launches, driving campaign optimization, and maintaining high Host retention. You will work closely with Business Development, Trip Management, Marketing, and Product teams.

Accountabilities:

  • Prospect online and across social media platforms
  • Sell to new customers by phone or video conference
  • Establish and nurture Host relationships
  • Ensure successful trip launches in partnership with the Trip Experience team
  • Coordinate with the Social team on the content calendar to align strategy
  • Equip hosts with tools for marketing and selling trips
  • Provide ongoing optimization and reporting
  • Ensure high Host retention and renewal
  • Work closely with the Business Development team to drive new Host acquisition
  • Achieve and exceed quarterly quota in trip confirmations and renewal business
  • Communicate customer needs with the Product team

Requirements:

  • A passion for travel, learning, and exploration
  • Strong work ethic and works well independently
  • Efficiency and ability to succeed in a fast-paced environment
  • Experience working cross-functionally with various teams internally
  • Integrity and a dedication to excellence
  • Strong understanding of influencer marketing and social media landscape
  • Exceptional communication skills
  • Track record of achieving success
  • Tenacity and resilience

Preferred Qualifications:

  • Experience in Account Management or Marketing
  • Experience in Sales or Business Development
  • Experience using a CRM
  • Experience using Asana
  • Experience using Marketing Automation Platforms

Some of our TrovaTrip Perks include:

  • Hybrid remote and in-office work options
  • Generous Paid Time Off with additional Paid Time Off accrual based on tenure
  • Volunteer Paid Time Off
  • Trip perk credit vouchers for use on any TrovaTrip anywhere in the world with additional PTO!
  • Up to 12 weeks paid parental leave for birthing
  • Up to 4 weeks paid parental leave for non-birthing
  • Medical, Dental, and Vision Insurance
  • 401k Contribution options
  • Fun social events for staff and family
  • Great office locations on the waterfront in the Pearl District, Portland, OR

 

About TrovaTrip:

TrovaTrip is a trip management platform dedicated to making travel safer and more accessible to all.  Our mission is to enhance lives via meaningful connections, learning, and exploration. Our team of travel enthusiasts lives out our mission daily. TrovaTrip is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, or religion. TrovaTrip considers equal opportunity, diversity, and inclusion to be fundamental to the mission of the company. TrovaTrip benefits include health care, vision, dental, trip perks, paid time off, and retirement savings.

How to Apply

To apply, please visit our career page and apply for the position https://trovatrip.com/jobs. Or you can send your resumes directly to samara@trovatrip.com using the position title as the subject to your email.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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