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15 Jul 2022

Full-Time Academic Manager

Plawedpuzzle – Posted by Plawedpuzzle United States

Job Description

Are you passionate about education? Would you like to be part of a Business Development team with a high social impact? If you answered yes, then we can’t wait to meet you! With us, you’ll feel right at home. We’re looking for an Academic Manager to join the US-based team at Edpuzzle, a leading edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona.

The Academic Manager will help us run the Academy beta program and as the business scales, the Academic Manager will then build out processes and supply-demand capacity model; build and manage a team of future tutors; and, use systematic ways to assess the quality of the program.

What You’ll Do

Tutoring

  • Manage and improve students’ engagement, performance, and learning outcomes through analysis of data from video lessons and problem set grades
  • Implement actions based on data by motivating students and teaching them based on the mistakes they made as a learning opportunity
  • Respond to parents’ and students’ questions in a timely manner
  • Build reports to assess the health of the program and customer experience
  • Set up ways to control and manage the quality of and performance of teaching support
  • Turn the learnings from the beta program into systematic processes that can be used to scale

Leadership

  • Contribute to recruiting and hiring additional tutors
  • Build, train and manage the tutor team
  • Develop workflows to ensure team KPIs are met
  • Create guidelines, organize meetings and provide feedback and reviews to the team to ensure quality and consistency of work
  • Perform other duties as assigned

Requirements

Who You Are

  • Ability to listen to students and provide emotional support
  • Ability to motivate and encourage students to improve their academic performance
  • Ability to drive successful scaffolds
  • Ability to clearly explain challenging concepts and provide instructions
  • Excellent verbal and written communication skills
  • Great analytical and problem-solving skills
  • Ability to prioritize multiple tasks and plan in an organized manner
  • Manage a team to achieve high performance and provide quality service
  • Process management and process improvement skills
  • Open to receive feedback and able to provide constructive feedback
  • Ability to be flexible with work and program as priorities change across the business
  • Ability to use tech tools like Edpuzzle, Google Workspace, Asana or Slack

Education and Experience

  • Bachelor degree or equivalent
  • 2+ years of math teaching experience in grades 6-8
  • 2+ years of management or operations experience: managed projects, managed teams, managed operational logistics, built processes, or any similar responsibilities

About remote positions

  • Work remotely from the comfort of your own home or chosen workspace
  • Receive guidance from your manager & ask all the questions you need
  • Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
  • Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer

Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington

Benefits

  • Competitive salary
  • Medical, vision, and dental insurance
  • 401(k) matching
  • Flexible PTO
  • MacBook, monitor, and flexible work-from-home setup
  • Incredible opportunity to grow, learn & build lifetime bonds with other passionate people

Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you’d like to be considered for this position, please apply below. We look forward to hearing from you!

 

How to Apply

All applicants must apply on our company website to be considered for employment. Please apply at https://apply.workable.com/edpuzzle.

Job Types: Full-Time.

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