Job Description

Apply Here:

https://ltmwebprod01.dpsk12.org/ltmprod/xmlhttp/shorturl.do?key=6E0

DEPARTMENT OF TECHNOLOGY SERVICES (DOTS)

Traditional 235 work days 

FTE: 1.0

Salary Range: $51,284 – $62,237

Essential Functions and Objectives:

Functional responsibility for assisting and coordinating student home internet access. Supports the overall design and development of the program operating goals, objectives and protocols. Assumes the primary role in the administration, execution, maintenance, implementation, change management, and cross-functional alignment of workstreams.

Oversees student home internet access across the District to help eliminate the digital divide and ensure equitable access to learning resources for all students. Manages accountability and tracking mechanisms, supporting troubleshooting with schools and students. Supports the evolution of internet access as needs and solutions evolve.

– Supports student internet access through: discovery analysis, selection process, determining requirements, and needs assessment; prepares requirements and reviews current process, procedures, and standards.  

– Oversees and administers day to day operations of various programs and related activities. Monitors short term work plans and schedules to track progress; identifies, analyzes and mitigates risks; creates and delivers presentations; performs analysis on program activity, collects data and presents reports to convey outcomes. Identifies process improvement, creates efficiencies, and uncovers gaps. Develops resources, such as templates, forms and processes. 

– Sets and monitors new program priorities, including: objectives, benefits, key deliverables and resources. Manages long and short term work plans and schedules to track progress; ensures milestones are attained; identifies, analyzes and mitigates project risks, solving for project ‘roadblocks’; assesses outcomes and lessons learned; provides timely and accurate project deliverables.

– Maintains close relationships with key internal and external stakeholders. Administers communication strategies and plans to ensure full alignment to key decisions and program direction. Supports change initiatives; serves as the primary liaison with respect to program implementation; provides technical/professional and programmatic guidance, consultation, and support to client constituencies as appropriate.

– Responsible for home internet access oversight, including hotspots, broadband, and other remote access options; manages hotspot distribution and returns, inventory tracking, account management and related invoicing.

– Manages all hotspot and invoicing incidents/tickets submitted to the department.

– Generates monthly reports and analyzes data and trends; proactively identifies and makes recommendations to schools and leadership to address areas of concern, remote access options, and ways to reduce related costs.

– Leads internal and external education/communications around remote internet access options and use.

– Develops and provides documentation and training for school staff on hotspot administration and troubleshooting.

Knowledge, Experience & Other Qualifications:

– Minimum 1-2 years of related IT or networking experience and/or project management experience.

– Experience in data analytics.

– Knowledge of Asset Tracking Tools (e.g. Snipe, Destiny Resource Manager) and IT Service Management tools (e.g. Ivanti).

– Effective time management and organizational skills.

– Effective communication skills.

– Strong attention to detail. 

– Effectively handles multiple demands and competing deadlines.

– The ability to take responsibility for one’s own performance.

– Works collaboratively with others on a team.

– Aptitude for variety and changing expectations in a fast-paced environment.

– Familiarity with Google Suite.

Education Requirements:

– Bachelor’s Degree in Information Technology, Project management, Operations, Education Technology, or relevant work experience.

Other information:

The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!

About Denver Public Schools:

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation.  DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.  

DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth.  Learn more at dpsk12.org.  

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

How to Apply

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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