Network & Systems SpecialistEveri – Posted by vkarnowski
About: This position will provide customer service and help desk software assistance to our customers (NY Casinos) and escalate troubleshooting techniques to address issues. Documentation and case management are extremely important to this role. Looking for someone who will be fine to work independently. Details:
- 1st Shift 3 am - 1 pm (4 days per week)
- 8% Shift Differential
- Includes rotational every other weekend work.
- Must be able to train 2-3 months Mon - Fri 8 am - 5 pm
- Phone and email support to customers and escalate pertinent issues.
- Develop, maintain, and manage relationships with external customers (as well as field service).
- Technical support and problem resolution when required to assist customers with resolution of technical issues.
- Liaison between Technology SMEs and customers to communicate the status of open issues and corrective action plans.
- Perform analysis and execute scripted tasks using SQL Server.
- High School Diploma or GED
- Experience in a help desk/technical support environment with intermediate networking, PC, and product knowledge.
- Must have a valid Driver's License.
- Intermediate knowledge of Windows Server 2003, 2008, and 2012 required.
- Intermediate knowledge of networking devices: Cisco switches and routers.
- Intermediate knowledge of SQL Server a plus.
- Experience with HP ILO a plus.
- Knowledge of VMware, UPSs, SolarWinds, and Splunk a plus.
Location: SchenectadyNew York, United States
- SchenectadyNew York, United States
- Date Posted
- 24 Oct 2020
DE&S Fleet Wide Combat Management Systems Chief EngineerDefence Equipment and Support – Posted by Defence Equipment and Support
£47,600 - £56,000 Per annum plus benefits Job description An exciting opportunity exists within DE&S Maritime Combat Systems (DE&S MCS) as the Fleet Wide Combat Management Systems Chief Engineer (FWCMS-CE). As part of a wider multi-disciplinary FWCMS Delivery Team, you will be Head of Delivery Management chain for circa 10 staff, providing effective engineering and safety Leadership for a wide range of Combat System equipment and networks across most of the Royal Navy (RN) Surface Fleet delivering affordable, safe and available Combat Systems. You will also be managing the engineering elements and outputs of the £193m JSS2 Contract as well as defining the scope of the replacement contracting vehicle. This is a Safety Responsible post, and so evidence of holding previous safety delegation would be desirable. On appointment to the position, you will be required to undergo an assessment in order to be judged competent to hold the Safety Responsible delegation. Our Fleet Wide Combat Management Systems Chief Engineer will have a strong background in Electronics, Software & Networks; Ship safety Management; Air Integration experience & MAA regulation; CMS Integration experience in accordance with Def Stan 21-88; Maritime Common Support Model processes and software configuration change management. Please note that due to the nature of teh projects involved, this role is open to Sole UK Nationals only. Responsibilities Responsibilities may include but are not limited to: • Lead the FWCMS engineering contribution for the Queen Elizabeth Class Combat Management System (CMS), Air Traffic Control system (ATC) and the on-board networks (Internal Network Electronics). As Chief Engineer you will be at the heart of a pivotal time in the development of the Carrier CMS capability, managing packages of changes requiring software and hardware updates whilst ensuring the systems remain safe, secure and available. • Leading a diverse team, your assignment will cover a wide range of responsibilities including ratifying engineering changes, delivering the contracted programme schedules and producing sign off on Certificates of Clearance for Use (CCUs). This will require working closely with Navy Command, contractors and equipment authorities across both DE&S and ISS. • Delivery to service and Fleet role out of the new and high-profile Oceanographic Reconnaissance Combat Architecture (ORCA) on Mine Warfare vessels, delivering open systems architecture for future exploitation. • You will directly influence how CMS evolves within the RN to become a software driven application along with the rollout of Shared Infrastructure, working closely with the NCHQ customer and other key stakeholders, enabling a significant step change in delivery of future technology for the Royal Navy • Provide ongoing expert Engineering Support for a range of obsolescent Master Equipment. • Roll out of Shared Infrastructure to T45 Platform. What you will be assessed against To be found successful you must demonstrate the following essential criteria: • Relevant Level 6 (or higher) qualification or equivalent experience within an engineering environment / industry • Wide-ranging depth and breadth of technical experience in own specialism with knowledge and application of Systems Engineering approaches and experience of integrating technically complex systems. • Chartered or Incorporated Engineer – or be suitably qualified and experienced to achieve Chartered status within 12 months It would benefit your application should you be able to demonstrate the following desirable criteria: • Ideally a member of a relevant Professional Engineering/Science Institute or equivalent body If you are invited to an interview, you will be assessed against the following technical competencies: • Technical Decision Making • Technical Risk Management If you are invited to an interview, you will be assessed against the following behaviours: • Changing and improving • Leadership What's in it for you? You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more. Find out more about what we offer by clicking here or by using 'The Little Book of Big Benefits' booklet PDF at the bottom of this page. Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers. About your team Cutting-edge engineering and science is a critical component in delivering modern, battle-winning technologies to all branches of the armed forces. Engineering is the largest business area within DE&S – and it’s one of the most fulfilling too. From managing technical risks, engineering resources and services, to defining and assuring best practice, our engineers are exemplars both within DE&S and our industry partners and professional bodies. Benefits
- Learning and development tailored to your role •An environment with flexible working options • A culture encouraging inclusion and diversity • A Civil Service pension Please find 'The Little Book of Big Benefits' attached or click here This post is not eligible for relocation allowances.
Location: BristolEngland, United Kingdom
- BristolEngland, United Kingdom
- Date Posted
- 23 Oct 2020
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