- DCPG Customer Service RepresentativeRecruitDQ – Posted by RecruitDQ
Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States
- CincinnatiOhio, United States
- Date Posted
- 11 Nov 2019
- Ballot Access Field OrganizerBernie 2020 – Posted by Bernie 2020
Ballot Access Field Organizer Location: Multiple States Desired Start Date: ASAP Type: Full time Application Deadline: Rolling Summary: Bernie 2020 is seeking motivated, dynamic Field Organizers to join our Ballot Access Organizing Team. The Ballot Access Organizing Team travels the country to organize the important effort to gather petition signatures to qualify Senator Bernie Sanders for the ballot across a number of states. Our campaign will harness its large national grassroots volunteer base to complete this effort. We encourage you to apply for this position if you are passionate about building a volunteer capacity to do this critical signature collection work. The ideal candidate enjoys recruiting volunteer leaders, developing and training volunteers, managing signature collection in their designated regions and is extremely organized and detail-oriented. Essential Duties: Identify, recruit, and support volunteer leaders; Recruit, train and develop teams of volunteers; Build meaningful relationships with volunteers and supporters; Organize events and mass meetings; Use digital tools to support organizing on the ground; Motivate volunteers to meet signature collection goals; Collect signatures during door-to-door and site-based canvassing events; Carefully track and report progress to goal in assigned region; Meet and exceed signature collection goals; Frequent travel throughout the U.S.; and Other duties as assigned. Qualifications: Ability to multitask, create and achieve goals, meet deadlines and creatively solve problems; Excellent interpersonal skills and ability to quickly build relationships with volunteers; Ability to manage multiple projects simultaneously, such as canvasses and barnstorms; Strong willingness to learn and adapt; Ability to take feedback and implement changes in real time; Good listening skills; Strong organizational skills and incredible attention to detail; Willingness to spend several weeks at a time away from home; Valid license to drive and ability to drive a rental car. Preferred Qualifications: Experience in signature collection efforts, whether for candidate or ballot initiative campaigns; Public speaking skills and/or experience leading trainings for medium-sized or large groups; Experience working in the following states: AL, DE, IL, IN, MT, OH, VA, WA; and Experience working or volunteering on electoral, union, or community organizing campaigns. Salary $42,000 a year Benefits Full Time employees are eligible for benefits, including health care, vision, and dental insurance; sick leave, paid time off, cell phone stipend, and more. Commitment to Diversity, Equity, and Inclusion This campaign is committed to advancing diversity, equity, and inclusion in hiring, in programming, and in all other aspects of the work we do. Diversity, equity, and inclusion are deeply connected to our mission, our success, and to serving the American people. Some organizational priorities include: Building policies, procedures and services that uplift and protect everyone and do not lead to inequalities; Creating teams and relationships among staff, volunteers, and supporters that are reflective of the populations we serve; Increasing engagement of communities of color, women, those with disabilities, and all people historically shut out of electoral and caucus processes; Prioritizing the inclusion of diverse communities in internal leadership; Fostering a culture of open-mindedness, compassion, and inclusiveness; Creating and maintaining opportunities for engagement, education, and discourse related to issues of equity, diversity, and inclusion; and Changing the historical culture of inequity and exclusion pervasive in political campaigns. Equal Opportunity Employer The Campaign recruits, hires, trains, transfers, and promotes qualified candidates on the basis of individual merit and without regard to race, color, religion, sex, pregnancy, sexual orientation, gender expression or identity, national or ethnic origin, age, disability, veteran status or any other basis prohibited by law.
- Date Posted
- 10 Sep 2019
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