- DCPG Customer Service RepresentativeRecruitDQ – Posted by RecruitDQ
Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States
- CincinnatiOhio, United States
- Date Posted
- 11 Nov 2019
Fetching Careerjet Job Listings
Fetching Indeed Job Listings
- AccountantWorldStridesHR – Posted by WorldStridesHR
At WorldStrides, we are a collection of passionate people with different backgrounds and interests. We share a belief that travel changes people’s lives, no matter where they are on their learning journey. It takes the combined effort of approximately 1,500 Full Time and 1,600 Seasonal employees in more than 70 offices around the world, to make it happen! Objective: To become integral part of Finance team by assisting in month-end and year-end closes, creating timely and accurate financial reports and statements, providing variance analyses and serving as a resource for accounting questions to management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary Functions: Participate in month-end close process Prepare journal entries Reconcile general ledger accounts on a monthly basis Fixed assets record management Variance analyses as needed Ad hoc excel spreadsheet preparation Additional Responsibilities: Assist Supervisor in all assignments, making sure that all members of the Finance Department have the proper resources and support Serve on committees as requested Work extended hours during busy season or on special projects as needed Additional responsibilities may be assigned Standard Department Member Responsibilities: Facilitate and/or perform training of staff members as requested Maintain accurate and up-to-date documentation Foster communication within the department, with other departments and with management Maintain knowledge of company policies and procedures so as to serve as an effective staff member Support company policies and management decisions with a sense of urgency and professionalism Seek out and participate in internal and external programs that facilitate personal and professional growth Identify and discuss professional growth goals with manager Write and deliver self-performance appraisal to manager on a bi-annual basis QUALIFICATIONS: BA or BS in Accounting required. One to two years of previous accounting experience preferred. Must have superior analytical and organizational skills. Advanced excel skills is a must and working knowledge of other Microsoft applications such as Access and PowerPoint is a plus. Candidate must possess strong verbal and written communication skills. Ability to work independently, handle multiple tasks at once and meet stringent month-end deadlines. WorldStrides is an equal opportunity employer.
Location: CharlottesvilleVirginia, United States
- CharlottesvilleVirginia, United States
- Date Posted
- 17 Jan 2020