Customer Account Executive (B2B SaaS Sales)

Full-Time

Consistently named one of the top D.C. start-ups to watch since 2016, Quorum is software built for public affairs. Thousands of public affairs professionals use Quorum for their work in Congress, all 50 state legislatures, major U.S. cities, and the European Union. Quorum is 100% bootstrapped—meaning we have never raised venture capital funding—and works with organizations like Coca-Cola, the United Nations Foundation, Sierra Club, General Motors, and Lyft. As a Customer Account Executive, you will contribute to the overall growth of the company by driving expansion sales with existing clients. You will work closely with Quorum’s Customer Success Managers to identify cross-sell targets in their portfolios. Then, communicate directly with clients to uncover and understand their individual needs, recommend solutions to solve those challenges, and execute on contracts to achieve your revenue target. This role includes responsibility for expansion sales to potential clients. This role does not include responsibility for renewals for existing clients and/or new logo sales to potential clients. The Customer Account Executive will report directly to the VP of Customer Success and will be part of a new team dedicated exclusively to client expansion. This is an excellent opportunity for an entrepreneurial sales executive who wants to help build a new sales function. What You'll Do

• First Week: You'll learn the history of Quorum, get introduced to colleagues inside the Customer Success team and start learning our culture. You and your manager will review a comprehensive onboarding plan that will address the product and market knowledge you need to work with Quorum clients. You will also be introduced to the Expansion Sales Playbook along with other relevant sales systems and assets (Salesforce, etc). Finally, your manager will outline expectations for lead and opportunity conversion required to meet your sales targets.
• First Month: You will participate in sales training to build a fundamental understanding of Quorum’s products, primary value propositions and use cases, and buyer personas. You will shadow demos with potential clients and trainings with current clients. During this time you will gain an intimate knowledge of the Quorum sales process and begin reviewing the existing sales pipeline for your portfolio of clients.
• First Six Months: After successfully completing sales onboarding, you will assume full cross sell responsibilities for clients within your portfolio, converting leads created by Customer Success Managers along with executing your own prospecting to uncover new cross sell opportunities. With the help of the customer success management team, customer success operations and marketing assets you will be expected to build and manage your pipeline. You will assist the VP of Customer Success identifying sales activity targets and help bring process and sales discipline to the new team.
• First Year: You will demonstrate mastery of the Quorum products and lead a healthy pipeline to achieve annuals sales quotas. Success in the role requires proving yourself a partner both to the customer success management team and to Quorum’s clients.

• You want to make a meaningful impact on the growth of a startup and have experience selling a multi-product Software-as-a-Service (SaaS) solution
• You take pride in having a proven track record of meeting and exceeding revenue targets
• You have experience selling a product with an average sales price (ASP) of at least $5,000
• You believe that revenue growth derives from demonstrating recurring value to the customer and have used a consultative or value-based sales approach. (Bonus points: You’ve studied and practiced Challenger Sales methodology!)
• You are enthusiastic about public policy and/or politics—as evidenced by either prior work history or a motivation to join the Quorum team
• You identify as a metrics-driven, hungry, and ethical professional
• You want to make valuable contributions to a growing team, and plan to do so by consistently reflecting on your strengths and weaknesses, shifting behavior to improve the quality of your work, broadcasting what’s working to your colleagues, and seeking guidance/coaching in areas of growth
• You are looking forward to working in a fast-paced environment where you can contribute to the development and implementation of new processes, and have a strong sense of belonging at a growing startup
• You will stand out as a candidate if you are able to discover and articulate business and personal pain points when engaging prospects in casual conversation
• You’re a rockstar if you are skilled at examining a sales pipeline and adapting behavior based on self-identified pipeline performance metrics

• We’re responsible for ensuring that clients have an amazing experience with Quorum
• We provide team and individual product demonstrations and trainings that promote best practices in the government affairs space
• We are dedicated to every user’s success and address challenges quickly and creatively
• We act as staunch advocates for our clients, including identifying and responding to diverse client use cases
• We take pride in developing personal relationships with our users and our team
• We regularly support one another to ensure the success of our team and our clients
• We're very close as a company—we work together, hang out together, and we value each others' ideas and input

• We work in a vibrant, sunlit space in our modern, open concept office
• Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots
• Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, and wine tasting

• On Target Earnings (OTE): $86,000.00 – $98,000.00 (OTE Varies Based on Sales Quota)
• Compensation Mix: 55% Base | 45% Sales Incentive Compensation
• Sales incentive compensation is comprised of commissions and a Customer Success team bonus
• Benefits: Stock options, 401(k) match, health/dental, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.

• We will not ask you what you are currently earning.
• We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.
• We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.
• If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW, Ministry for Women, Magoosh.

Location: WashingtonDistrict of Columbia, United States

SCADA Systems Supervisor

Full-Time

SCADA Systems Supervisor Is responsible for planning and organizing various duties in the administration, development, modification, operation and support of the City's Utilities SCADA (Supervisory Control And Data Acquisition) System to ensure effective monitoring and control operations of remote gas, water and wastewater collections facilities. Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field PLUS six years work experience with a Supervisory Control and Data Acquisition (SCADA) system and some supervisory/lead worker experience is required. Valid Class D driver's license is required. SALARY: $47,673.98 - $71,510.97 / Annually OPENING DATE: 04/06/20 CLOSING DATE: Continuous

Location: Las CrucesNew Mexico, United States

Case Manager

Full-Time

Case Manager Full-time, regular, exempt position that provides comprehensive case management of long term care services for at-risk, fragile elders both within their homes and at the City's four Seniors Program Centers. Conducts in-home and center-based interviews with English and Spanish speaking clients in order to provide services to protect the health and safety of senior clients, in compliance with state and Federal regulations. Bachelor's degree in Social Work, Nursing, or related field AND two years of experience in casework management and community service programs for the elderly and disabled communities; OR a combination of education, experience, and training may be applied in accordance with City of Las Cruces policy. Valid driver's license is required. SALARY: $35,575.06 - $53,362.59 / Annually OPENING DATE: 04/08/20 CLOSING DATE: 04/27/20 11:59 PM

Location: Las CrucesNew Mexico, United States

Fundraising Production Coordinator (Email)

Temporary

Location: Remote Summary The Wikimedia Foundation is looking for a Fundraising Production Coordinator (Email) to join our team, reporting to the Senior Fundraising Manager. As the Fundraising Production Coordinator, you will be a key participant in the online fundraising team’s year-round, multilingual fundraising and engagement campaigns. The magic of the online fundraising team’s process is its dedication to controlled (“a/b”) testing, which leverages Wikipedia’s audience of millions of readers to iterate and improve all elements of our online donor pipeline. We use that testing model on the email team to contact more than 15 million people each year while ensuring we respect our donors' time and their inboxes. The Fundraising Production Coordinator will work with the Email Fundraising Specialist (EFS) and Sr. Email Marketing Manager (SEMM) to apply their expertise in responsive email design, producing flawless email templates and automated programs, engaging with results to propose new test ideas, and helping to identify key ways to improve our processes and revenue strategies. In this role, you will be a critical part of getting out the message to Wikipedia readers and donors that free knowledge is worth supporting. You are responsible for: Create engaging, responsive email templates for all types of email campaigns, from fundraising, to donor engagement, to acquisition, as directed by the SEMCA, EFA, and Senior Fundraising Managers. Participate in creating email templates and copy that improve performance of fundraising emails and increase donations YoY. Design automated email programs for new list acquisitions and donor retention, and work with the team to develop new test strategies. Perform rigorous QA of emails to ensure features, from design to dynamic content, display accurately across devices and donor profiles. Conduct and report on user tests to improve user experience of our emails, and stay updated on trends in the industry. Participate in brainstorming sessions and feedback groups and stay on top of test results to help direct our iterative process. Adapt to our ecosystem of production tools, including a translation interface, email service provider, campaign manager, reporting dashboard, and a variety of web applications (spreadsheets, documents, etc.). Look for ways to improve processes and documentation to help the team constantly evolve. Skills and Experience: Qualities that are important to us: Fantastic attention to detail; “our process is our product.” Expertise in HTML and CSS for email, Adobe Creative Cloud or similar, and enterprise Email Service Provider(s) The ability to thrive in a distributed, international team. We care for each other and we care about hitting our impressive deliverables. Independence and self direction are critical. Adaptability - ability to work on fast-paced environment, with evolving processes A willingness to learn on the job and comfort working within fast-paced, technical environments. Additionally, we’d love it if you have: Fundraising experience Experience working in multilingual and multinational markets HTML and CSS for web, i.e. for landing page design Experience in designing graphics for campaigns A/B testing experience

Location: Anywhere

Senior Copywriter

Full-Time

Location: Remote Summary If you’re the type of person who wakes up with a craving to make a difference, this is for you. If you’re the type of person who sits at their desk trying to find ways to make a banner ad mean something more, this is definitely for you. If you’re constantly writing game-changing ideas on Post-It notes in hopes that one day you’ll be using your creativity alongside a group of passionate people from around the world who have the same itch for purpose as you -- please apply. The Wikimedia Foundation seeks a dynamic Senior Copywriter professional excited to elevate the voices and stories of the free knowledge movement. The Copywriter will play a critical role in supporting the Brand Studio in connecting global audiences and lifting up the narrative of the future of free knowledge in the world.   This is a highly collaborative role for a conceptual creative, with regular opportunities to apply big picture thinking for key initiatives and campaigns in close partnership with peers and colleagues in the Brand Studio, Communications team, across the Wikimedia Foundation, volunteer community members, organizational partners, movement leaders and other figures working in partnership toward Wikimedia’s mission of free knowledge for all.  You are responsible for: Interpreting creative briefs to develop and produce creative concepts through execution Writing original copy and editing content for a range of creative / marketing materials Collaborating with a team from concept development to delivery of final product Presenting concepts and final deliverables to internal teams and communities Revising copy based on internal feedback and direction Skills and Experience: Typically requires a Bachelor’s + 5 yrs related exp; Master’s + 3 years related experience; or equivalent work experience An adaptive and detail-oriented leader with an interest in understanding, supporting, and expanding the voice of the Wikimedia movement and the Wikimedia Foundation, a high energy for and commitment to the Wikimedia Foundation’s free knowledge mission Strong organizational skills and experience managing multiple projects at once, an interest in both independent and collaborative work  Experience in developing and maintaining systems and documentation for projects with multiple moving parts and stakeholders   A strong interest in writing, communications and desire to learn  Exceptional verbal and written communication, editing, and interpersonal skills Strong research skills  The ability to meet deadlines and excel in a fast-paced, multitasking environment that often requires fast turn‐around Intellectual curiosity, flexibility, and a desire to tackle challenging problems The ability to flourish in a highly transparent and collaborative environment and work on a team with diverse demographic and cultural characteristics Qualities that are important to us: Resilience—we work on new and interesting problems in public and collaborative ways Being open, curious, and inquiring in our work Internal motivation and high standards Working together for outcomes, and being willing to let go to scale or change course Sharing a culture of constructive criticism and respect Natural inclination for team collaboration and for helping colleagues succeed  Additionally, we’d love it if: You can ideate and write in two or more languages  You currently live and work outside of the United States  You are a writer with a diverse lived experience. Required:  4-6 Years as a conceptual copywriter in marketing/ advertising Cover letter: We’d like to know about you. More than what your CV would say.  Three examples of your best work, demonstrating an ability to solve problems with a big idea and execute them in different ways Your CV The Wikimedia Foundation is...  ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA. The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply. U.S. Benefits & Perks* Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!) The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more The 401(k) retirement plan offers matched contributions at 4% of annual salary Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year. Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room. For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses Telecommuting and flexible work schedules available Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people *Eligible international workers' benefits are specific to their location and dependent on their employer of record

Location: Anywhere

Policy/Outreach Intern Or Communications/Fundraising Intern

Internship

Please go to our website at https://www.njlcv.org/jobs to apply for our internships

Location: Hamilton TownshipNew Jersey, United States

Sales Executive I (Title/Real Estate Technology)

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION This role will be for single agent and small broker sales of Homebot (Black Knight's powerful and automated lead generation and client engagement tool) and assist converting MLS members to Black Knight's System. The primary task will be to market brokers directly and provide Black Knight product awareness and training to sign new business. GENERAL DUTIES & RESPONSIBILITIES * Responsible for selling products and/or services, developing new accounts and/or expanding existing accounts. * Solicits and maintains network of prospects. * Initiates contact with prospective customers to sell targeted Black Knight products and/or services. * Works as a member of a sales team to sell assigned products or services to identified key accounts. * Demonstrates product knowledge including various solutions, markets, and competitive intelligence. * Prepares and presents proposals to clients - utilizing Black Knight resources and tools. * Negotiates, structures, and closes "deals" that meet customer expectations and Black Knight ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise. * Assists in the development of sales plans and strategies. * Meets sales goals and objectives. * Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Good understanding of Black Knight products and services * Experience in Real Estate, Title or MLS industries/technologies * General knowledge of financial and/or payment solutions technology including systems, applications and banking practices * Requires expert negotiation and communication skills, both written and verbal * Requires solid decision-making and problem-solving skills * Analytical skills are required to determine client business needs and requirements * Ability to remain calm under various levels of pressure * Ability to show established track record of involvement in industry trade groups preferred * Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public * A fair amount of travel is required (25%) Sales Executive I Entry-level professional role. Decisions are made within established policies and standard practices. Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Has introductory knowledge of company products and services and sells lower complexity products and/or services. May have own territory or work on a team. Typically responsible for small quota/territory. Normally receives detailed instructions on all work. Typically up to three (3) years of field sales experience. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences , it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: PortlandOregon, United States

Director of Benefits and Compensation

Full-Time

Clark College is currently accepting applications for a full-time, administrative/exempt, equity-minded Director of Benefits and Compensation responsible for equitably developing, managing, and implementing Clark College’s compensation and benefit program, including wage and salary schedules, retirement plans, health insurance, paid leave, and other benefits the college offers to its employees. This position contributes to the mission of the College by providing training, guidance, and policy administration. This position will report to the Interim Vice President of Human Resources and Compliance. Clark College is an equal opportunity employer. Protected group members are strongly encouraged to apply. Clark College does not discriminate on the basis of race, color, national origin, age perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, Core themes, and objectives of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. Questions regarding the College’s Affirmative Action Policy may be directed to Human Resources, (360) 992-2105. Job Duties and Responsibilities • Develop, implement, and administer comprehensive benefits and compensation programs, including: o Wages and salary schedules o State-authorized health insurance plans o State-authorized retirement and pension plans o Federal, state and college- authorized leave (including family medical leave) • Oversee and/or participate in health and retirement benefits eligibility processes. • Ensure compliance with Health Care Authority and Affordable Care Act laws, • Ensure compliance with all state, federal and local laws and regulations. • Conduct regular competitive analysis of compensation and benefits programs. • Develop and review administrative/exempt job descriptions and determine organizational placement and appropriate salary base. • Provide guidance to supervisors, managers, deans, directors, and Vice Presidents on equitable salary increase requests. • Supervise leave and benefits administration programs and practices for all employee types. • Create and facilitate training sessions for employees and supervisors in HR related topics. • Oversee absence management procedures including leave calculation, leave adjustments and corrections working closely with payroll and the state board. • Provide information to faculty and staff on benefits and leaves, compensation policies, personnel procedures, and classification programs. • Ensure written and website material on compensation and benefits are maintained and up-to-date. • Conduct position reviews to determine and recommend appropriate job classification. • Administer the preparation of faculty and administrative annual compensation contracts. • Participate in hearings or other administrative or legal proceedings as required. • Liaise with state legal counsel as necessary in carrying out responsibilities. • Prepare narrative and statistical reports. • Provide information to the Vice President and President in responding to and resolving HR-related issues, including but not limited to interpretation of regulations and contract language, compensation, benefits, and employee records. • Supervise hourly, classified and exempt employees. • Supervise and monitor the maintenance of employee personnel files and records. • Perform related duties as assigned. Minimum Qualifications • Bachelor’s degree in Human Resources, Business, Public Administration, Organizational Development, Industrial-Organizational Psychology, or closely related field from an accredited college OR university or equivalent work experience to obtain human resources and/or compliance expertise • Three (3) years of progressively responsible experience working in a Human Resources department in a large, complex organization (or Five (5) years of experience administering compensation or benefits programs) • Two (2) years of supervisory experience successfully leading a culturally diverse team • Two (2) years of experience advising managers, supervisors and staff in Human Resource and/or compliance matters such as: Compensation, Benefits, FMLA, ADA compliance, etc. Preferred Qualifications • Human Resources Certification (e.g. SPHR, PHR, SHRM SCP or SHRM CP) • Experience working in Human Resources in higher education • Master’s degree in Human Resources, Business, Public Administration, Organizational Development, Industrial-Organizational Psychology, or closely allied field

Location: VancouverWashington, United States