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25 Nov 2020

Full-Time Customer Service Representative

Avita Pharmacy – Posted by Avita Pharmacy Florence, South Carolina, United States

Job Description

ABOUT US


We are a newly merged company comprised of five leading pharmacy brands with a shared purpose and focus. 

What we do

We are a national pharmacy management company with a passion for community support and advocacy. We provide integrated on-site and central fill pharmacy services to AIDS Services Organizations, Ryan White/STD Grantees, and Federally Qualified Health Centers. The health and wellness of our patients, support of our partners, and betterment of our communities is at the heart of everything we do. We serve our patients and providers with commitment and excellence through exceptional service and comprehensive solutions.

Who we’re looking for

We are looking for creative, caring, and innovative self-starters who embrace diversity and care deeply for underserved communities. Our patients and partners have many options for their pharmacy care and partnerships. They come to us because we are creative problem solvers—we do more than what’s required. We go above and beyond for those we serve, and we rely on our team members to do so.

What we offer

We offer excellent benefits, career growth, and the autonomy to make a difference every day. People join our team and stay because they feel empowered to make a difference. Our teams are smart, agile, and care deeply for each other and for their communities.

JOB OVERVIEW


Our experienced and specially trained pharmacy teams are dedicated to bridging the gap between patients, providers, service organizations, and pharmacy care. We’ve developed programs and services that help us provide the best possible pharmacy experience for our patients and their entire healthcare team. As one of our Customer Service Representatives, you would assist patients with picking up their medications in a retail environment as well as check out the medications through the Point of Sale (POS) system. This position requires detail orientation and excellent customer service skills. 

Requirements

  • Have a high school diploma or general education degree (GED); or one or more years of related experience and/or training; or equivalent combination of education and experience.
  • Embrace and perform in the spirit of the Company’s core values and goals.
  • Speak effectively before groups of customers or employees of organization.
  • Have knowledge of word processing software; spreadsheet software; inventory software; internet software; order processing systems;and POS software.
  • Create personal interaction with patients’ and team members to develop lasting relationships.
  • Be pro-active in identifying and analyzing problems and providing solutions.

  


Avita is an Equal Opportunity Affirmative Action employer and is subject to federal regulations pertaining to employment. Avita does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.

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How to Apply

Please click on link to submit an application: https://careers-avitapharmacy.icims.com/jobs/1416/customer-service-representative/job

Job Categories: Equal Opportunities. Job Types: Full-Time.

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